Shipping policy

Shipping Destinations

We ship to confirmed addresses within the United States and internationally. Please note that additional charges may apply for international orders.

Free Shipping within the USA

We are pleased to offer free standard shipping for orders shipped within the United States.

Processing Time

Orders are typically processed and shipped within 1-3 business days, excluding weekends and holidays. Additional processing time may be required during peak seasons or promotional periods.

Shipping Methods

We offer several shipping methods to accommodate your needs:Standard Shipping: Estimated delivery within 3-7 business days.Expedited Shipping: Estimated delivery within 2-3 business days.International Shipping: Delivery times vary based on destination and shipping method chosen during checkout.

Shipping Rates

For orders within the USA, standard shipping is complimentary. Shipping rates for international orders are calculated based on the shipping method selected, the weight of the package, and the destination address. You can view the shipping cost during the checkout process before finalizing your order

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. Use this tracking number to monitor the status of your shipment.

Shipping Restrictions

We do not ship to P.O. boxes. Certain items may have shipping restrictions based on their size, weight, or value.

Delivery Issues

If you encounter any issues with the delivery of your order, contact our customer service team at sales@LIVjewelers.com for assistance. We will work to resolve any delivery-related issues promptly.

International Shipping

For international orders, please be aware that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the order total or shipping cost.

Returns and Exchanges

For information regarding returns and exchanges, refer to our Returns Policy page.

Contact Information

If you have any questions or need further assistance regarding our shipping policy, contact us at: LIV Jewelers 338 New York Ave Huntington, NY 11743 Phone: 631-631-7000 Email: sales@LIVjewelers.com

Note: Our shipping policy is subject to change without prior notice. Visit our website for the most up-to-date information regarding shipping.